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CHC52015 Diploma of Community Services

CHC52015 DIPLOMA OF COMMUNITY SERVICES

This qualification is designed to provide the knowledge and skills for people looking to have a career working in the Community Services sector. On completion of this course students may commence or further their existing work in a range of areas including mental health, suicide prevention, youth work, drug and alcohol services, domestic and family violence, housing and homelessness, asylum seeker and refugee support, employment services, case management and advocacy.

COURSE DESCRIPTION

The Diploma of Community Services is designed to provide students with the necessary skills to coordinate and implement programs and services for a range of community services, case management and social housing providers. People working at this level have specialised skills and work autonomously under broad directions from senior management. They may also be responsible for the supervision and performance of other team members.

ENTRY REQUIREMENTS

There are no prerequisites for this qualification, although students may benefit from studying Certificate IV in Mental Health (CHC43315) or Certificate IV in Community Services (CHC42015) prior to enrolling into this course.

However for entry into this course you will require adequate language, literacy and numeracy skills in English that allow you to read and interpret information, understand training and demonstrate leadership skills. You will also be required provide and follow clear instructions, and prepare written assignments and documents for assessment. A clear police record and Working with Children Check are required for employment in this area and prior to work placement.

DELIVERY MODE

We offer training in formats that suit you and your workplace. The Diploma of Community Services is available in the following learning modes:

Classroom Based: Facilitated by Trainers with expertise in Community Services and currently working in the field

  • Engaging trainers will take you through the course material face to face.
  • Simulations and practicals
  • 100 hours work placement

Workplace Traineeship: Training is tailored to your organisation and delivered in your workplace

GOVERNMENT SUBSIDY OPPORTUNITIES

The Australian Government invests in training to improve work skills and address emerging skills shortages. Funding opportunities relevant to this course are:

STUDY LOAD

The Diploma of Community Services Work is delivered over a maximum of 18 months with participants completing:

  • Class time
  • Simulations
  • Practicals
  • on-the-job assessments
  • Course work.

To achieve this qualification, the candidate must have completed at least 100 hours of work placement.

CORE UNIT COMPONENTS (8)

CHCCCS007 Develop and implement service programs
CHCCOM003 Develop workplace communication strategies
CHCDEV002 Analyse impacts of sociological factors on clients in community work and services
CHCDIV003 Manage and promote diversity
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS004 Manage work health and safety

 

ELECTIVE UNIT COMPONENTS (8)

CHCCSL001 Establish and confirm the counselling relationship
CHCCSM005 Develop, facilitate and review all aspects of case management
CHCGRP002 Plan and conduct group activities
CHCCCS019 Recognise and respond to crisis situations
CHCMHS001 Work with people with mental health issues
CHCAOD004 Assess needs of clients with alcohol and other drugs issues
CHCDFV006 Counsel clients affected by domestic and family violence
CHCMHS013 Implement trauma informed care

 

WHERE AND HOW CAN I STUDY?

Classes are offered at a location close to you in community based learning environments. The course will be delivered face-to-face on a full-time basis. There is no online delivery or part-time option for this course.

Work placement coordination activity will commence after assessment of the first group of units in the schedule.

FACE TO FACE TRAINING

Components of face to face training are:

  • classroom theory training
  • simulated practical training
  • Self-Directed Learning

Classroom theory training and Simulated Practical Training

Theory is delivered in the classroom. Simulated environment is used for the Simulated Practical Training.

Source documents for Classroom theory training and Simulated Practical Training include:

  • Training and assessment Training Plan
  • PowerPoints
  • PowerPoint Handouts,
  • activity workbook, simulated activity workbook
  • Standard Operating Procedures (SOPs) and forms

SIMULATED PRACTICAL TRAINING

Simulated Practical Training is supported with simulated activity book

Wentworth College avails to the students a simulated training environment.

The simulated training environment simulates real life working conditions with all the relevant tools and co-workers (other students and trainer).

HOW YOU WILL BE ASSESSED

Assessment is undertaken through practical skills, project work and written assessment. A number of practical and theoretical tasks will be provided for each unit and competency will be based on the completion of these tasks.

To be deemed competent in a unit of competency the student must complete the following successfully:

Activities Complete the activities in the Activity Workbook and the Simulated Activity Workbook
Final Assessment (Assessment) These are a set of tasks you will be required to complete. You must achieve a satisfactory result for each task to be deemed competent in this unit.

The tasks include:

Task 1: Knowledge Questions

Task 2: Case Study/Scenario

Task 3: Simulated Practical Demonstration

Task 4: Reflective Journal and Logbook

Third Party Report

Workplace Observation Report

 

WORK PLACEMENT

100 hours of work placement is required for you to complete this course. This can be in a setting of your choosing but must be related to the qualification.

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