CHC50612 Diploma of Community Services Work

Wentworth College is a trusted training organisation for Community Services Work.

Who is this training for?

The qualification aims to provide students with the knowledge, skills and values to perform competently as professional community services workers or social welfare workers.
Desirable qualities for community services/welfare work are tolerance, empathy, flexibility and well-developed interpersonal skills.

What is a Diploma of Community Services Work?

The Diploma is specifically designed to give you the right skills, knowledge and confidence to work with people and communities to assist them through a range of personal and social issues.
You can see the specific details and subjects for this course below or call us now on 1300 138 792. You can also email us on

Job Opportunities

Community service workers have a varied and fulfilling job role that can touch the lives of many.
Graduates from this qualification can expect to find work within community service organisations in a range of areas including case management and advocacy, mental health and suicide prevention, youth and child protective services, drug and alcohol services, housing and homelessness, asylum seeker and refugee support, and much more!

The Wentworth College Difference

Give yourself the best possible opportunities for employment and a satisfying career. Wentworth College graduates are highly regarded in the industry and by community services agencies. Our role is to help you advance your career and move forward with confidence.

Our teaching staff are knowledgeable and experienced in working in the community services industry and maintain links to employers and organisations to ensure training is up-to-date and industry relevant.

When you call us on 1300 138 792 we’ll answer all your questions about the course but more importantly we’ll ask you some questions about your experiences, what you are looking for in a career and where your interests and aspirations lie.


Call us now on 1300 138 792 to find out about the course, eligibility criteria for subsidised training, enrolment fee and concession fee

Contact us for more information by calling 1300 138 792 or use the form below

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  • Benefits of studying with us

    • Effective learning and all the support you need in our classroom-based course
    • Experienced teachers who are experts in their field and currently work in the field
    • Build your network and connect with our students who are all genuinely interested and passionate about the community services sector
    • Extra phone or email support from Wentworth College teaching staff available Mon-Fri 9am-5pm
    • User friendly learner resources
    • Provide First aid offered
    • Flexible classes – weekday or weekend
    • Convenient locations across Melbourne

  • Practical Placement Component

    Diploma courses should involve a 200 hour practical placement component which enables students to link classroom learning and theory to the workplace. You will graduate with real life experience and with the required skills, knowledge and confidence to gain employment.

    Students must have a valid Police Check and a valid Working with Children Check.

    Every effort is made to find a placement close to where you live but this is not always possible.
    Students are covered by Wentworth College’s insurance whilst on placement.

  • Course Delivery

    • The course is delivered over 12 months
    • Weekly classes are designed to provide maximum class interaction and discussion
    • Classes typically run 10.00am – 3.00pm
    • No classes during school holidays

  • Entry Requirements:

    To gain entry into CHC506012 Diploma of Community Services Work candidates must:
    1. Be recognised as competent through a recognised training program or recognition process against the following core units of competency from CHC40708 Certificate IV in Community Services Work:
    • CHCCS411C Work effectively in the community sector
    • HLTHIR403C Work effectively with culturally diverse clients and co-workers
    2. Have sufficient relevant experience and knowledge of community work and/or community services to indicate likely success at this level of qualification.

Assessment Methods

You will be assessed in a variety of ways both in the classroom and in the workplace. Assessments include practical demonstration of skills and knowledge, written tasks, case studies, group activities, in class activities and role plays, projects and group presentations.

Course outline:

18 units are required for award of this qualification including 11 core units and minimum of 7 elective units
  • CHCCOM504B Develop, implement and promote effective workplace communication
  • CHCCM503C Develop, facilitate and monitor all aspects of case management
  • CHCCS500B Conduct complex assessment and referral
  • CHCLD415A Confirm client developmental status
  • CHCCW503AWork intensively with clients
  • CHCCD514B Implement community development strategies
  • CHCLD514B Analyse impacts of sociological factors on clients in community work and services
  • CHCGROUP403D Plan and conduct group activities
  • CHCCSL501A Work within a structured counselling framework
  • CHCORG428A Reflect on and improve own professional practice
  • HLTWHS300A Contribute to WHS processes
  • CHCAD504B Provide advocacy and representation services
  • CHCCS502C Maintain legal and ethical work practices
  • CHCCSL507B Support clients in decision-making processes
  • CHCYTH301E Work effectively with young people
  • CHCCS521B Assess and respond to individuals at risk of suicide
  • CHCAOD408B Assess needs of clients with alcohol and/or other drugs issues
  • CHCMH411A Work effectively with people with mental health issues
  • CHCMH408C Provide interventions to meet the needs of consumers with mental health and AOD issues
  • CHCDIS302A Maintain an environment to empower people with disabilities
  • CHCCM402E Establish and monitor a case plan

There are now an unlimited number of government-subsidised training places!

Subsidised courses are provided to eligible individuals with funds made available by the Victorian and Commonwealth Governments.

Generally you are eligible for subsidised training under the Victorian Training Guarantee if you are a resident of Victoria and:

  • an Australian citizen
  • an Australian Permanent Resident (holder of a permanent visa)
  • an New Zealand citizen

and are any of the following:

  • Under 20 years of age and not currently attending Secondary School
  • 20 years and older and ‘upskilling’ by seeking to enrol in a course at a higher level than your existing qualification
  • Seeking to enrol in an apprenticeship

Call us now on 1300 138 792 to find out about the course, eligibility criteria for subsidised training, enrolment fee and concession fee